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July 15, 2009

My way or your way! Do software vendors know best?

Getting the process defined is often the toughest job when implementing a new recruitment system. 

I've heard an SAP quote that basically says the buyer should change their process to suit the software and that they (SAP) can prove the value with examples of customers who have followed this route and reaped the rewards.  This may of course be an urban myth but it does resonate with my own experience; both client based and when I have implemented my own CRM systems.

When I see some of the recruitment processes that have been deployed, and have then had the opportunity to streamline them, the SAP approach yet again bears fruit.

So, next time you are reviewing your recruitment process think not how can I change the software but how should I change to make more of the software.  You may not agree but what have you got to lose!?


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