British Airways Baggage

So now we find out that our bag has been at Heathrow all the time and has never actually gone by road to Milan. 

But, don't worry it will be on its way to Milan very soon, where it will be sorted and sent back to Heathrow over the next, erm few days.

In the meantime, they are going to see if they can stop it leaving Heathrow and be delivered direct!

There were actually 50,000 lost bags, the reports of 28,000 are wrong, they have processed 15,000 so far but have no idea as to how many have actually got back to their owners!